Privacy policy

Privacy policy by Turbo Rentals LLC, 2026

Turbo Rentals (“Turbo Rentals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, making a reservation, renting a vehicle, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you interact with Turbo Rentals, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Reservation and rental details
  • Driver or identity information necessary to process or verify a rental
  • Communications you send to us
  • Other information you provide during the reservation or rental process

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Process and manage vehicle reservations
  • Provide and administer vehicle rentals
  • Verify customer or driver information when necessary
  • Process payments, deposits, refunds, and applicable rental charges
  • Communicate with you about reservations, rentals, questions, or customer service requests
  • Send important updates regarding your rental
  • Improve our website, services, and customer experience
  • Prevent fraud, misuse, or unauthorized transactions
  • Maintain business and transaction records
  • Comply with applicable laws, regulations, and legal obligations

Reservations and Payments

Our website may use third-party services to manage reservations and process payments. When you make a reservation or payment, certain personal and financial information may be provided directly to these service providers.

Turbo Rentals does not necessarily store complete payment card information on its own systems. Payment information may instead be securely processed and maintained by our payment processing providers.

Third-party providers process information according to their own privacy policies and security practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, and improve the customer experience.

Some cookies may be provided by third-party services used for analytics, reservations, payments, or other website functionality.

You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

How We Share Information

Turbo Rentals does not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business, including providers that assist with:

  • Online reservations
  • Payment processing
  • Website hosting and functionality
  • Customer communications
  • Analytics
  • Fraud prevention and identity verification
  • Business administration

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect Turbo Rentals, our customers, our vehicles, or others.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information we maintain about you.

To make a privacy-related request, please contact Turbo Rentals using the contact information provided on our website.

We may need to verify your identity before completing certain requests.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services. Turbo Rentals is not responsible for the privacy practices, content, or security of websites or services operated by third parties.

We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Turbo Rentals' services are not directed toward children, and we do not knowingly collect personal information from children through our rental services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or how Turbo Rentals handles personal information, please contact us through the contact information provided on our website.

Turbo Rentals
Phoenix, Arizona